"Great Lakes Training has shown us how to manage change and has helped all of us develop new skills to manage our teams. We have seen a new commitment to organizational changes and a new attitude from our supervisors. The time spent with Great Lakes Training has paid for itself several times over."

Mike Goin, Assistant Plant Manager, CME Mitsuba

"Far from the usual yawning training session, Great Lakes Training's workshops are interactive, entertaining, and enlightening. I would recommend this team to anyone for pumping up your newbies to working with middle and upper management. I have attended two separate trainings and found both to be extremely beneficial."

Sharon R. Coolbaugh, Senior Branch Manager, Flagstar Bank

"I get about 150 e-mails per day, so needless to say I don’t read every one! BUT when I see The Weekly Coach E-Newsletter come in I almost always find a way to dedicate a few minutes to reading the message. These are terrific – I always learn something new, and feel a bit more centered and in touch with my “real life” after reading it. This is a wonderful service, and I just want you to know how much I appreciate it! Thank you for the ongoing coaching insights – it makes a true difference."

Diane C.O. Gilson, President, Info Plus Accounting

"I have been the recipient of Bob's training ideas and methodologies for over 5 years. His ideas with regard to increasing group productivity are insightful, creative, and effective. Combined with his entertaining delivery style, and the Weekly Coach Newsletter, Bob's message remains with me and I apply my learnings from him several times each week. Great Lakes Training's services are a great value for me and my company!"

Alita M. Bluford CPO, PTAC, Efficiency Expert, Marlowe & Associates

"I attended the supervisory workshop series offered on-site through my employer, Easter Seals of Michigan. I found the classes to be relevant to my day-to-day functions. The classes also helped me to remain cognitive of my communication style with peers and individuals that I supervise."

Yvette Woodruff, MA LPC, Clinical Supervisor, Easter Seals of Michigan

"It's an unexpected surprise to be stopped in our shop areas by our supervisors to hear, 'Hey, that training class was really good and that guy made a lot of sense.' I asked if what they are learning is being applied to anything they are doing in their daily jobs. 'Absolutely! Bob definitely gives us new things to talk about and try. There are things we've had before in training that didn't sound like they would work for us, but Bob tells it differently, and with all the scenarios, videos, and materials he uses, it hits home a lot.'"

Vickie L. Snyder, Human Resources Manager, Liebherr Aerospace Saline, Inc.

"Great Lakes Training Associates helped us create a department vision and discuss how we would achieve it. GLTA used a combination of fun activities and thought-provoking discussions to get our management team working towards a common goal. After the training, our team was energized to implement our new vision based on action items created during the workshop. We couldn't have done it without Great Lakes!"

Stacy A. Dempsey, CRM Training Manager, Flagstar Bank

"Great Lakes Training Associates has been a valuable training resource for Toyota Technical Center for 5 years and counting. They provide enthusiasm, expertise, and practical skills. Their mission is a great fit with the Toyota Way principle of developing employees to achieve their full potential. Toyota Technical Center participants have consistently rated their training a 5 out of 5. I look forward to our continued business partnership and friendship."

Scott Fenton, Senior Specialist, Training & Organizational Development, Toyota Technical Center