Courses

1	Building a High Performance Team
2	Coaching Performance
3	Communication
4	Counseling and Discipling Techniques
5	Delivering Outstanding Customer Service
6	Developing Executive Leadership
7	Developing Your Management Style
8	Effective Meetings
9	Employee Empowerment & Motivation
10	Facilitation Skills & Techniques
11	Fundamentals of Team Leadership
12	Giving & Receiving Feedback
13	Goal Setting Techniques
14	Handling Difficult Customers
15	Harassment Awareness

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Great Lakes Training Associates
5819 Shagbark Drive
Ann Arbor, Michigan 48108
Phone-(734) 998-1914, Fax-(734) 998-0213