Coaching Performance

This workshop assists those with supervisory responsibilities to develop skills necessary to coach employees to be productive and effective team members. It teaches participants how to identify performance problems and develop feedback styles that gain respect, understanding, and improvement. By participating in discussions and exercises, they will improve their skills in getting agreement, seeking solutions, following up, and giving recognition.

Topics Covered:

• exploring the essential characteristics of a superior coach
• resolving problems that interfere with job performance
• knowing when and how to deliver feedback and constructive criticism
• reinforcing good performance
• tapping into the talents and strengths of your team