Communication

This workshop explores the challenges of communicating in organizations and helps participants make simple but powerful changes to make business interactions more productive, capture wasted time, and gain improvement in understanding.

Topics Covered:

• identifying system and organizational barriers to effective communication
• developing a communication model
• assessing your own communication style
• understanding the communication styles of your co- workers
• selecting appropriate communication mediums
• responding to verbal and non-verbal cues
• avoiding and repairing behaviors that break down communication