Listening Skills

This workshop explores a crucial part of communication – listening. Participants assess their own ability to listen effectively, identify factors that influence their ability to listen, and learn techniques for immediately improving their listening skills.

Topics Covered:

• assessing your own listening style
• identifying context, intent, and feeling
• reviewing barriers to effective listening
• ensuring that you understand what is being said
• exploring the concept of active listening
• learning how to ask questions to bring out ideas
• practicing effective listening skills